CRUISE RETAIL CAREERS

🔓 NEW LEVEL NOW LAUNCHED!

Level 2 of the Cruise Retail Diploma — Product Knowledge — has officially launched.

You've got the foundations from the Level 1 Cruise Retail Diploma.

Now it's time to go deeper:

• Watches ⌚,

• Jewelry 💍,

• Duty-Free 🛍️,

• Beauty 💄,

• Fashion 👗

The categories that turn everyday service into specialist selling.

Free to start. Free to finish. Always has been.

Check it out on our website, or find it in the App.

👉 www.cruiseretailacademy.com/cruiseretaildiploma

NB. The Cruise Retail Diploma is a structured, three-level pathway that builds cruise retail talent from first principles through to leadership. Level 1, the Introduction, lays the groundwork with modules covering the cruise industry itself, the fundamentals of cruise retail, selling and service, luxury retail, life onboard, and personal development.

Level 2, Product Knowledge, deepens that foundation with specialist expertise across the core retail categories on board — Watches, Jewelry, Duty-Free, Beauty, and Fashion.

Level 3, Leadership, shifts the focus inward and upward, developing the personal and interpersonal skills — self awareness, communication, emotional intelligence, resilience, critical thinking, personal branding, and goal setting — that turn a strong specialist into a confident leader. Together, the three levels give participants and potential recruits a clear, progressive picture of what the Diploma builds toward at every stage.