Meet Carolyn: Elevating Luxury Sales Across the Seas🌟💡😁

We’re thrilled to spotlight Carolyn, who has officially stepped into her new role as Sales Ambassador — representing elegance, strategy, and unmatched guest service with the Cruise Retail Academy.

With over a decade of experience in luxury retail across iconic brands like Cadillac, Saks Fifth Avenue, and Nordstrom, Carolyn brings a deep-rooted expertise in high-end sales, brand development, and clienteling. Whether training top-performing teams or curating elevated guest experiences, Carolyn consistently delivers excellence and empowers others to do the same.

Now, she’s taking that brilliance across the world’s oceans — working across multiple cruise ships, leading luxury sales activations in boutiques that span continents. Her role isn’t just ship-based — it’s fleetwide, bringing her Miami flair and global vision to thousands of guests around the world. Carolyn is redefining what it means to lead in cruise retail, ensuring every experience reflects the luxury and quality Cruise Retail Academy stands for.

💬 Carolyn shares:

“Luxury retail is about more than product — it’s about passion, storytelling, and connecting with people. I’m proud to bring my experience to a global audience through this opportunity, and I’m grateful to Rob and the Cruise Retail Academy for opening the door to this next chapter in my career.”

Inspired by Carolyn’s journey? Your next role could be waiting. 🌍🚢

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