LEARNING ABOUT GUEST SERVICE IN CRUISE RETAIL

Welcome to this Cruise Retail Academy course 'Giving Great Service in Cruise Retail'. This course is designed for new-to-cruise professionals before they embark onboard for the first time, and will go through some of the most important aspects of giving great service, how to handle difficulties and how to leave a memorable impression to your guests to increase sales. At the end of the learning there will be a quiz for you to complete, and should you pass you will get a Certificate and a Member Profile badge. We wish you the very best of success!