Across all cruise retail operators and across all ships is the position of the sales associate.  The face of cruise retail, the success of cruise retail and the heart of cruise retail.   Sometimes this role is called shop seller, salesperson or sales assistant.

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You can meet a few of the Academy members who have already started their onboard careers as sales associates:

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Ready to elevate your retail career? Imagine a dynamic role where you're not just processing transactions, but actively connecting with guests, sharing exciting offers, and ensuring a smooth and enjoyable shopping experience. You'll be the go-to person for inquiries, the guardian of a well-organized and appealing store, and the expert who keeps the inventory flowing perfectly. If you thrive in a fast-paced environment, have a knack for building rapport, and a passion for product knowledge, this is your chance to shine. With opportunities to hone your communication and negotiation skills, and even leverage your previous retail experience, you'll be a vital part of a team that values your contributions and commitment to excellence. Take the next step in your retail journey and make a real impact on the oceans!

 

We are recruiting sales associates for over 20 cruise lines, so there is sure to be a position which suits you!

Required Skills

• High School graduation certificate.

• Fluent in English and at least one other major language

• At least 2 years’ experience in a fast pace retail / service environment.

• Previous shipboard retail experience highly preferred.

• Strong guest service, communication and negotiation skills.

• Knowledge of products and inventory techniques.

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What You Can Expect

• Access to the Cruise Retail Academy and comprehensive brand training.

• Competitive salary and a generous commission structure.

• Onboard accommodation and meals.

• Customised in-house training covering sales, product knowledge, and brand expertise.

• Contract-based role, with opportunities to work and live at sea for up to 6 months at a time, with breaks between contracts.

• Assistance with necessary visas and seafaring documents for work at sea.

• Join us and be a part of something extraordinary. Illuminate your career with the Cruise Retail Academy.