Profile
About
I am a cruise-ready retail professional with specialised training in luxury retail, guest experience, and travel retail operations. I successfully completed the Cruise Retail Diploma with Cruise Retail Academy, supported by over 30 specialist certifications covering luxury products, premium spirits, watches, jewellery, fragrances, and sunglasses.
I have completed brand ambassador training for globally recognised brands including Gucci Eyewear and Maui Jim, equipping me with the skills to professionally represent premium brands and deliver engaging luxury product storytelling that drives sales.
To strengthen my readiness for the maritime environment, I have also completed seafarer and maritime knowledge courses with Saylor Academy, building a strong understanding of shipboard life, international operations, and the global travel industry.
My expertise includes:
• Luxury retail sales and brand presentation
• Guest engagement and high-level customer service
• Premium spirits knowledge including whisky, rum, cognac, and tequila
• Watches, jewellery, fragrance, and eyewear product expertise
• Cross-cultural communication with international guests
• Professional brand ambassadorship and retail performance
I am known for my warm personality, confident communication skills, and strong ability to connect with guests from different cultures. I thrive in fast-paced, multicultural environments and take pride in delivering memorable retail experiences while supporting team sales targets.
I am fully committed to building a long-term career in cruise retail and am ready to contribute immediately to onboard retail teams operated by companies such as Starboard Cruise Services, Harding+, and Avolta.
Badges
- KPIs
- DIPLOMA INTRODUCTIONHas successfully completed Cruise Retail Diploma - Introduction Level.
- CRUISERETAIL DIPLOMACompleted the Cruise Retail Diploma Course
- Presenter
- MAUIJIM AMBASSADOR
- GUCCI AMBASSADORCompleted the Gucci Eyewear Academy
- DPT AMBASSADOR
- Tequila Specialist
- world knowledge
- Luxury Introduction
- Marginal Gains
- Colour energies
- CV Workshop Watcher
- Guest Service Ready
- Customs Allowance
- Rum Specialist
- Fragrance Specialist
- Cognac Connoisseur
- Sunglass Specialist
- Whisky Specialist
- Industry Knowledge
- INVICTA AMBASSADOR
- Seafarer
- Watch Specialist
- Jewellery Specialist
- Retailer
- Retail Ambassador
- Personalities
- Goal Setting
- Mental Wellbeing
- Communication Skills
- Building your brand
