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CRUISE RETAIL CAREERS

Public·2016 members

Eric  Kinyanjui

KPIs

Has successfully completed Cruise Retail Diploma - Introduction Level.

DIPLOMA INTRODUCTION

Fragrance.... the invisible signature , soft spoke but never forgotten.

Hello, great people!


I just completed the " Introduction to Fragrances " course . So exciting to discover a whole world of self-expression through scents.

It's about the different kinds of fragrances and brands, and how to choose the right fragrance for the guest.

Here are some key takeaways:

  1. Consider the guest's personal style and the occasion they are celebrating

  2. Look out for guest cues to know what the fragrance will say about the guest.

  3. Understand the fragrance profiles so you can explain the differences to the guests.

  4. Use open-ended questions to understand the guest's needs

  5. Use time and excitement to get the guest to explore the fragrance as it evolves.

It's been a fascinating journey, looking forward to helping get the right fragrance brand that puts a smile on their vacation☺️

Thank you all for your encouragement and support. Onwards to the next milestone💪

55 Views
Adrian Pittaway
Adrian Pittaway
14 mars

Well done Eric, really like reading your takeaways!

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