"From product knowledge to Story Telling - That's the difference"
Ahoy Sailors! ⚓Just completed Guest Service in Cruise Retail — and my biggest takeaway:
👉 It’s not about selling a product, it’s about telling a story.
👉 And onboard, it’s never a customer… it’s always a guest.
Curious to hear your thoughts — what’s been your biggest takeaway so far?
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