KEY RESPONSIBILITIES

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Recruitment & Onboarding Administration

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• Candidate Support: Serve as the main point of contact for new joiners and freelancers regarding travel, onboarding documentation, and general administrative inquiries.

• Travel Coordination: Arrange and manage all necessary travel / paperwork logistics for new employees and freelancers joining the academy or travelling for assignments on behalf of the Academy (e.g., flights, accommodations, visa support).

• Documentation Management: Maintain and manage all candidate files, ensuring all necessary employment and compliance documentation is completed accurately and in a timely manner.

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Interviewing & Sourcing

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• Initial Screening: Conduct selected first-stage interviews (by video) to assess candidates' basic qualifications, experience, and cultural fit before they are passed on to the Director.

• Candidate Sourcing: Actively search job boards, internal databases, and professional networking sites to identify and present suitable CVs/resumes for current and future vacancies to the Director.

• Scheduling: Coordinate and schedule interviews between candidates and the hiring team.

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Freelancer Assignment Support

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• Assignment Logistics: Assist the Recruitment Director in coordinating the deployment and return of freelancers for their assignments, ensuring all necessary arrangements are in place.

• Training & Readiness Assistance: Assist the brand partners in ensuring that freelancers have received the necessary training and information to represent brands successfully onboard.

• Administrative Assistance: Provide ongoing administrative and expenses support to active freelancers, assisting with queries related to contracts, payments, and assignment-specific requirements.

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Required Skills & Experience

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• Proven experience in a recruitment, HR, or administrative support role (experience in a high-volume environment is a plus).

• Exceptional organizational and time management skills with a strong ability to manage multiple tasks and competing deadlines simultaneously.

• Excellent written and verbal communication skills; ability to communicate professionally and clearly with candidates, freelancers, and internal stakeholders.

• Strong attention to detail for coordinating complex travel arrangements and managing critical documentation.

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and experience with an Applicant Tracking System (ATS) or CRM is desirable.

• Ability to handle sensitive and confidential information with discretion.

• Preferable experience working previously in the cruise / travel industry including knowledge of shipboard visa requirements, STCW, medicals etc